TAB customers in Phumelela regions utilising fractional betting now get the maximum fraction for the amount they wish to spend, which in turn will expedite the processing of bets in TAB outlets.
Previously TAB’s Amtote betting system did not calculate past the decimal point, which often resulted in a customer not being able to spend the full amount requested with a fractional bet.
For example if a customer wished to play a Quartet for R30, the system would calculate the biggest possible whole-number fraction and this may have resulted in say only R28 of the R30 being spent.
The software has now been upgraded to calculate to five places past the decimal point in fractional betting with the result that the system will now accept the full amount a customer wishes to wager.
This will have two benefits – the customer’s full spend is utilised and the instances of tellers having to give change will be dramatically reduced, which in turn will speed up the placing of bets in TAB outlets.
“It’s an important step forward because it has enhanced the betting experience for all our customers,” said Robert Garner, Phumelela’s GM Marketing and Communications.
TAB customers should note that although the system is calculating to five places past the decimal point, only two places past the point will reflect on betting slips.
